We can help

Support

Tell us what happened and include enough detail to find the problem. Please never send an Apple password, sign-in code, or payment details.

Email supportcontact@playthird.com

Account and sign-in

Include your THIRD handle and the device where the issue occurs.

Purchases

Try Restore Purchases in Settings first. Do not email a full receipt.

Gameplay or Battle

Share the mode, approximate time, and what you expected to happen.

Privacy and safety

Use the same address for data requests or urgent player-safety concerns.

Account deletion

Signed-in players can request account deletion from THIRD’s in-app settings. If you cannot open the app, contact support from the address associated with your Apple account when possible.

Response times

Support hours and target response times will be published before the App Store launch.